FAQ

Here are our answers to frequently asked questions! Don't see yours? Feel free to call or email us about other inquiries at any time.

 

What if I don't see the size, color, or style that I want? We only show products on our website that are currently in stock. If you don't see the size or color of the item that you want, it may be out of stock or on order. If you would like to inquire about any products that you don't see on our website, or to be notified when an item becomes available, you can contact us at 212.473.2478
Can I place an order over the telephone? Absolutely! We accept payment over the phone, if the merchandise is available in-store. We encourage you to come visit us at your convenience to get the full experience and a proper fitting, but we can certainly ship pieces to a home address as well. 
How do I know what my correct size is? If you aren't exactly sure what size you may need, you can visit our Fitting Room to be sized up. You can also call us at 212.473.2478 and one of our expert bra-fitters can help you determine what the best size may be for you. If you live in or around NYC, you can visit our Manhattan boutique for a free bra-fitting, no appointment needed!
What are my payment options? We accept American Express, Discover, Mastercard, Visa, and Apple Pay. Also, our gift certificates/store credits are valid for one year from date of issue. 
What is your return policy?
To make sure that you are satisfied with your purchase, exchanges are accepted within 14 days from the order date. Returns will not be accepted. All exchanges must be unworn and in original packaging with all tags intact. By law, intimate apparel containing a gusset cannot be returned once it has been tried on or worn.
 
Please note: All SALE items, opened hosiery, G-strings, Adult items are FINAL SALE.
How do I subscribe to your mailing list? If you would like to hear about promotions, sales, new arrivals, upcoming events, and more, sign up for our mailing list! At the bottom of the Homepage you can subscribe to be a Coquette!
How do I exchange something?
If you are exchanging an item from your order and the item you would prefer is in stock, we would be happy to exchange it for you. We accept exchanges within 14 days of the order date. 
Where is your store located, and when are you open? Our store, La Petite Coquette, has been in business for over 35 years! We are known for our fine lingerie, and expert bra- fittings. We would love for you to come and visit us! We are open 7 days a week. Mon. Sat, 11-7, Sun. 12-6pm. 51 University Place, NY, NY 10003. Tel. 212-473-2478.
Do I need an appointment to get a bra-fitting in your Manhattan boutique? Nope! Bra-fittings in our Manhattan boutique are free and do not require an appointment. We have several expert bra-fitters available to help you find the best bras for you. Please allow yourself at least 30 minutes to be properly fitted. If you would like to make an appointment anyway, please contact a sales associate at 212-473-2478.
What is the most common fit mistake women make when buying a bra? In general, women tend to believe that the smaller size will be slimming. The opposite is true. Start with a band size at least one size smaller than you are accustomed to and increase your cup size by at least one or two sizes. The band is the most important area of support and should be horizontal around the ribs with only two fingers fitting underneath.
How often should I replace a bra? The general rule of thumb is every six months to a year. Although it really depends on many different factors, including how often you wear a particular style. A bra can last up to two years plus if properly cared for and not worn as your everyday bra. Washing by hand and using a lingerie wash is highly recommended.
What is the difference between a contour, demi, padded, push up, and plunge bras?
Contour bras are constructed with a fiberfill or foam lining to provide definition and shape. Because of the lining, the nipples will not show through. Contour shapes create a more rounded bust line without adding size. They are very good for under smooth tops like t-shirts.
 
A demi-cup bra is an under wire bra in which the top half of the cup is partially cut away to expose the top half of the breast. These are sexy and flattering, often worn with low cut tops.
 
Padded bras contains padding to add fullness. These bras often come with removable demi pads ("cookies") for some extra oomph.
 
A push up bra is designed to give the appearance of a fuller bust. The underwire emphasizes the breast by lifting them high. Often some angled padding is used to create a center cleavage.
 
Plunge bras are a very low front bra with angled cups and a thin center gore. It is excellent for low necklines.
What is the best way to wash my lingerie?
Use our lingerie wash, Le Blanc, to care for your intimates. Soak the garments for about half an hour in lukewarm, soapy water before rinsing. Use slightly cooler water for bras, shapewear, and other highly elasticized items; the fabric actually gets "shocked" back into shape in colder water. Avoid hot water which will break down the elastic and shrink natural fibers. If you absolutely must machine wash, first hook your bras closed then put all like items in a mesh lingerie bag -- and wash on the delicate cycle. The heat from the dryer will cause fabric to break down much more quickly, causing the garment to lose its shape and fit.