What is your return policy?
If for any reason you do not love your selections, we will gladly issue a refund for the value of the merchandise or exchange your items within 14 days of purchase.
Original shipping and handling fees are not refundable.
Due to the intimate nature of the items, we carry all underwear are final sale.
All items returned must be unworn, undamaged and in the exact condition as they arrived (including all labels/tags intact).
WHERE DO I SEND MY RETURNED ITEMS?
Absolutely Lingerie Inc
719 S. Los Angeles St, Suite 827
Los Angeles CA 90014
If you have any questions or concerns regarding this return policy, please Email us at Rebeccaapsan@gmail.com
Please allow 2 to 4 business days for the credit to post to your credit card account, and an additional 1 to 2 billing cycles for the credit to appear on your billing statement as each bank's processing time varies.
Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees.
Refunds will be issued in the original form of payment only.
STILL HAVE ANY QUESTIONS?
We will be happy to assist you via phone. So please call us if you need any help with your return. Ph: 310.289.8044Rebeccaapsan@gmail.com
Important Notes from our Return Policy
- You may return items within 14 days for an exchange or refund. Once processed, a refund will be issued to the original form of payment within 7 to 10 business days.
- Intimate garments cannot be returned once they have been worn.
- All tags and packaging must be intact. All items, especially bras, must be returned in original carton or similar, protective carton, not a mailing envelope.
- We reserve the right to refuse items that do not meet hygiene and health regulations, or are no longer sellable for reasons such as exposure to perfume, potpourri, smoke, or animal hair.
- One prepaid USPS return label per order is permitted.
- Shipping, handling gift box charges or gift cards are non-refundable.
- Sale Section Items ending in a sale price are FINAL sale items. These items are non-returnable, non-refundable and non-exchangeable.
Start A Return